A complete guide to downloading, connecting, and using the iTechworld Connect App to monitor and control your Bluetooth-enabled iTechworld lithium battery.

1. Downloading the AppThe iTechworld Connect app is available on both Apple (iOS) and Android.<ol dir="ltr"><li>Open the App Store or Google Play Store</li><li>Search for &#x201C;iTechworld Connect&#x201D;</li><li>Download and install the app</li><li>Ensure Bluetooth is enabled on your device and the app has permission to use Bluetooth</li></ol>2. Connecting to Your BatteryThe iTechworld Connect app keeps your devices in a single list, so you only need to add each battery once.<ol dir="ltr"><li>Open the iTechworld Connect app and sign in, or create a profile</li><li>Select &#x201C;Add a device&#x201D;</li><li>Use the app&#x2019;s QR code scanning option and scan the code on the battery</li><li>Open the newly added battery from your device list</li><li>Rename it with a label that matches your setup, e.g. &#x201C;Caravan house battery&#x201D;, &#x201C;Rear fridge battery&#x201D;</li></ol>Clear names make a real difference once you have several batteries or power devices in the same vehicle or caravan. Generic labels like &#x201C;Battery 1&#x201D; are hard to read quickly and increase the risk of adjusting the wrong unit.Note: power stations are added slightly differently. A nearby power station is selected from the detected devices list rather than scanned.3. Main Dashboard OverviewOnce connected, the main dashboard shows:<ul dir="ltr"><li>State of Charge (SOC%) &#x2014; Your &#x201C;fuel gauge&#x201D; showing how full the battery is</li><li>Remaining Capacity (Ah/Wh) &#x2014; Usable energy left before empty</li><li>Charge and Discharge Isolators &#x2014; Shows whether each isolator is ON or OFF</li></ul>Live Electrical Data<ul dir="ltr"><li>Battery Voltage (V) &#x2014; Overall system voltage</li><li>Current In/Out (A) &#x2014; Shows net current. For example: if 40A is going in and 30A is being used, the app shows +10A. If loads exceed charging, the value goes negative.</li><li>Power In/Out (W) &#x2014; Net watts (voltage x current)</li><li>Estimated Time Remaining &#x2014; How long the battery will last at the load it is currently running. This changes whenever an appliance switches on or off, so treat it as a planning tool rather than a fixed number.</li><li>Average Voltage &#x2014; A useful long-term performance indicator</li><li>Total Cycles &#x2014; Tracks charge/discharge cycle count</li><li>Status &#x2014; Shows Standby/Normal or Safe Mode (BMS protection active)</li><li>Battery Temperature &#x2014; The temperature reading from inside the battery</li><li>Individual Cell Voltages &#x2014; Each internal cell group&#x2019;s voltage. These should be close to one another; the BMS balances them automatically.</li></ul>4. Control Centre &#x2014; Isolator ControlsThis tab allows manual control of the battery&#x2019;s isolators.Charge Isolator<ul dir="ltr"><li>Controls charging allowed into the battery</li><li>Normally OFF</li><li>Automatically turns ON when the battery is fully charged</li></ul>Discharge Isolator<ul dir="ltr"><li>Controls power out to loads</li><li>Normally OFF</li><li>Automatically turns ON if the battery enters Safe Mode</li><li>Note: if the discharge isolator is ON, the battery will show 0V on the terminals when tested with a multimeter</li></ul>Before you change an isolatorCheck the battery status screen first, particularly if that battery is running essential equipment such as a CPAP machine, a fridge or medical gear. Isolating discharge stops connected loads receiving power. Isolating charge stops the battery accepting incoming charge from your solar, DC-DC charger or mains charger.Normal operation: Both isolators should show OFF unless the BMS has activated a protection mode. The charge isolator can switch ON automatically when fully charged; the discharge isolator can switch ON if the battery enters Safe Mode.5. Using Isolators for DiagnosticsThe isolators are useful troubleshooting tools:<ul dir="ltr"><li>To see true load draw: Turn the Charge Isolator ON. This stops charging and shows real load amps.</li><li>To see charger or solar input only: Turn the Discharge Isolator ON. This isolates loads and shows charging amps only.</li></ul>This is helpful for identifying excessive load use, phantom drains, or verifying solar/DC-DC charger output.6. Multiple Batteries / Parallel SetupsIf you have multiple iTechworld Bluetooth batteries:<ul dir="ltr"><li>Each battery appears separately in your device list</li><li>Tap between them to view individual data</li></ul>Current Splitting in ParallelInput and output current is shared across the bank. For example: a 40A charge going into two parallel batteries will show ~20A on each.SOC% Differences Are NormalBecause the app communicates with each BMS individually, SOC may differ slightly between batteries. What matters most is that the voltages match closely &#x2014; a consistent voltage indicates the batteries are working together correctly.7. Troubleshooting &#x2014; Battery Not Appearing in the App<ul dir="ltr"><li>Make sure Bluetooth is enabled on your phone</li><li>Confirm the iTechworld Connect app has permission to use Bluetooth</li><li>Ensure the battery has voltage and isn&#x2019;t completely flat</li><li>Close and reopen the app</li><li>If the battery does not charge, ensure the Charge Isolator is set to &#x201C;OFF&#x201D;</li><li>If the battery does not power an appliance, ensure the Discharge Isolator is set to &#x201C;OFF&#x201D;</li><li>Try re-adding the battery using the QR code scanning option</li></ul>Still need help?Contact our support team at <a href="mailto:sales@itechworld.com.au">sales@itechworld.com.au</a> or call 1300 483 249 (Mon&#x2013;Fri, 8:30am&#x2013;5pm AWST).

iTechworld Connect App — Setup & User Guide

iTechworld

Bluetooth Connection Guide

Can I charge an iTechworld battery and use it at the same time?

Can I use my iTechworld battery under the bonnet?

Is my iTechworld battery waterproof?

What should I set my charging voltages to?

I have a charger not suited for lithium; will it work with my battery?

Which non-lithium profile should I set my charger to?

Can I connect my iTechworld battery to a non-lithium battery?

Can I connect my iTechworld batteries in parallel?

Can I connect my iTechworld batteries in series?

Can I mount my iTechworld battery on its side?

Can my iTechworld battery start a vehicle?

How do I store my iTechworld battery?

Can I use a low-current trickle charger on an iTechworld battery?

I don’t have an MPPT solar charge controller - will this charge your batteries?

Does iTechworld stock 24V batteries?

I just received my iTechworld battery - is it fully charged?

My iTechworld battery is flat/unresponsive

My battery goes into Safe Mode under load

My iTechworld battery will not charge to 13.5V

My iTechworld battery will charge up to over 14V but drops when disconnected

My iTechworld battery is self-discharging

My battery's case has warped/distorted

My battery doesn't work well in my battery box

Bringing a battery out of Safe Mode

Lithium Batteries

Can a portable power station run a 12V fridge?

How long will my power station stay charged?

What are the benefits of a portable power station over a generator?

How do I charge my power station?

Can I use it during a power outage at home?

Can I use it all the way to 0%?

Can I plug it into my caravan's 240V input?

What size solar panel should I use with my power station?

Can I charge it from an Anderson plug?

How long does it take to charge?

Can it power my CPAP machine?

Is there any installation required?

Can I charge and discharge from the power station at the same time?

Can the battery packs of my power station be replaced at the end of their lifespan?

Can I use a non-iTechworld solar panel to charge my power station?

Can I connect my power station to my existing DCDC charger?

What's the difference between a power station and a battery box?

Can I replace my small generator with an iTechworld power station?

My power station will not charge via solar

My DCDC charger doesn't recognise the power station

My power station does not run my fridge as long as I expected

My power station no longer charges to 100%, or drops to 0% prematurely

My power station charges at a lower wattage than my panel is rated for

My inverter only runs for around 6 hours

Power Stations

My panel isn't producing enough amps

My panel's controller isn't turning on

How do I clean my solar panels?

Will my panel work when it's cloudy?

What battery do I need for my solar setup?

Can I charge with my solar panels partially shaded?

Solar Troubleshooting

What is MPPT and how does it work?

Why do I need a regulator?

My MPPT/solar controller is not turning on

My load terminals/USB ports aren't outputting power

Solar Controllers

Solar

My inverter won't turn on/light up

My inverter beeps/faults when turned on or under load

My inverter won't run a load that it should be rated for

My remote control doesn't turn my inverter on

My remote control doesn't light up but still turns the inverter on

My inverter is making a loud vibrating noise when under load

Inverters

What battery types does an iTechworld DCDC charger support?

Does an iTechworld DCDC charger have a solar input?

Is an iTechworld DCDC charger waterproof?

Can I mount an iTechworld DCDC charger under the bonnet?

Can I use my existing Anderson plugs with an iTechworld DCDC charger?

I would rather keep my solar setup separate, will that be an issue?

Can I use a non-iTechworld solar panel with an iTechworld DCDC charger?

My DCDC charger is not lighting up or turning on

My DCDC charger is lighting up but not outputting power from the alternator

My DCDC charger is lighting up but not outputting power from my solar panel

I'm not getting the expected amperage from the DCDC charger

My DCDC charger is discharging my cranking/starting battery too far

My DCDC charger is interfering with my vehicle's radio

My DCDC charger is making a 'clicking' sound

I can't change the battery charging profile on my DCDC charger

My solar panel does not appear to engage the DCDC charger

My DCDC charger is powering up, but not charging

I am not getting the expected amperage from my DCDC charger

My DCDC charger is discharging my cranking/starting battery too much

DCDC Chargers

All the lights on my charger are flashing

My charger isn't outputting its rated amps

My AC charger isn't lighting up at all

My charger is making a loud vibrating noise when outputting power

AC Chargers

Battery Chargers

Will it ruin the computer in my vehicle?

What jump starter do I need?

Will an iTechworld jump starter run my 12V fridge?

Do any of your jump starters have a regulated 12V output?

Will an iTechworld jump starter charge my mobile devices?

Will an iTechworld jump starter run my CPAP machine?

Can an iTechworld jump starter bring an iTechworld battery out of Safe Mode?

Do you have a waterproof jump starter?

Do any of your jump starters support 'pass-through' charging?

Are your jump starters going to be compatible with my vehicle's computer?

My jump starter isn't running my 12V devices for as long as I'd like

My iTechworld jump starter didn't start my car

My jump starter's torch won't turn on

My iTECH2000A won't run my fridge

My iTECH2000A doesn't hold it's charge

My JS60/JS80 won't run my 12V device

My JS60/JS80 isn't charging from 240V

My iTECH2000A doesn't run my devices as long as my JS60/JS80

The countdown on my iTECH2000A cuts off prematurely

How should I maintain my jump starter?

Jump Starters

Will an inverter generator run a refrigerator?

How many hours can you run an inverter generator?

How should I transport my generator?

Can I continuously run my generator?

Can I start my generator with appliances connected?

Can I shut down my generator with appliances connected?

Where should I operate my generator?

How should I clean my generator?

Do I need to ground my generator?

Do I have to regularly operate my generator?

Inverter Generator Troubleshooting

Inverter Generators

What is a solar generator?

How does a solar generator work?

Solar Generators

Generators

How do I use my iTECHBM500?

I'm not sure I've connected my iTECHBM500 correctly

The percentage reading doesn't match the voltage

The voltage increases, but the percentage does not

The voltage decreases, but the percentage does not

Why do you not supply a cable from the shunt to the battery?

My iTECHBM500 shows the battery icon to be empty even though there is a high voltage in the battery