Shipping PolicyUpdated 3 months ago
Shipping Methods & Costs:
We offer a wide variety of shipping options to suit your needs. Shipping costs will be calculated at checkout based on your location and selected shipping method. Please note that surcharges for dangerous goods may apply.
Processing Time:
Orders are typically processed within 1-3 business days. Once your order has shipped, you will receive a confirmation email and tracking information. However, during sales periods, processing may take a little longer. If you have any questions or concerns about the estimated delivery time for your order, please don’t hesitate to contact our customer service team.
Delivery Time:
Delivery times will vary based on your location and the selected shipping method. Generally, your order should arrive within 3-7 business days after processing. However, due to increased demand and volume, shipping may take longer during our sales periods in June (EOFY) and November (Black Friday).
Order Tracking:
Once your order has been shipped, you will receive an email with tracking information to monitor your delivery status.
Issues with Delivery:
If you experience any issues with your order or delivery, please contact our customer service team at (08) 9472 7200 or [email protected], and we'll be happy to assist you.