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My JS60/JS80 isn't charging from 240VUpdated 3 months ago

Follow the below troubleshooting steps:

1. Remove the USB-C cable from the JS60/JS80 and 240V charger.

2. Alternate the USB-C cable so that the end in the 240V charger is now in the JS60/JS80.

3. Ensure the USB-C cables are firmly inside the JS60/JS80 and the 240V charger.

4. Try charging the JS60/JS80 again.

If the JS60/JS80 still does not charge via 240V, try to charge via 12V to confirm whether the fault is with the charger or the jump starter. Then reach out to [email protected] .

 

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