iFROST TroubleshootingUpdated 3 months ago

If your fridge is not running, please test your power source input. To troubleshoot this, connect the fridge to at least two different power sources for at least 30 minutes each, such as an AC 240V wall plug and a vehicle's DC 12V power. 

If the fridge works correctly when connected to one of these sources, the issue is likely not the fridge itself. As long as the power source is stable and within the correct range, the fridge will operate consistently regardless of where it comes from. Typical problems include wiring issues, undercharged batteries, and connection problems. 

If your fridge display is not turning on:

1. Check the input power source (ensure the voltage is neither too high nor too low).

2. Inspect the power cables and all connections between the input power source and the fridge.

3. Confirm that both the input power source and the fridge are turned on.

If your fridge is performing poorly:

1. Ensure the lid is closed properly from both sides.

2. Check the input power source (ensure the voltage is neither too high nor too low).

3. Confirm there is adequate ventilation around the fridge vents.

4. Ensure the food temperature inside the fridge is not too high.

5. Verify the temperature setting is correct. 

6. Verify the fridge is not in direct sunlight.

Note: Pre-chill your fridge and contents before embarking on a trip to optimise efficiency and minimise the amp draw. The fridge requires time to cool down its walls, air and contents to the set temperature.

Optimal fridge fullness is around half to three-quarters full.